FAQ

Laser Tag is a safer alternative to paintball, air-soft and gel-ball. There are no projectiles, so no extra costs for paint balls or refills making Laser Tag a lower cost to play. Players are still required to watch out for each other when on the Battlefield to avoid collisions.

Due to the lightweight, slim design, our equipment is able to be played safely by children as young as 6.

Laser Tag can be played on any flat surface either indoors or outdoors. There is a misconception that it can only be played at night. Our equipment is able to play in any light conditions from full sunlight to limited lighting.

Yes! We host sessions for birthdays, school groups, corporate events, and friends looking for a day out. We can tailor the experience to your group size and style.

We can run games for up to 20 players at a time. Larger groups can be rotated so everyone gets plenty of action. We do recommend booking more than 1 hour for these group sizes.

In a standard 1 hour session, you’ll usually play 4 to 5 games. The number can vary depending on the game modes chosen with some being fast paced skirmishes, while others being longer and more tactical.

Absolutely! If you’d like more time, just give us a call or send us an email and we’ll help extend your booking.

Comfortable clothes and closed-in shoes are best. Darker clothing helps if you want to stay sneaky on the battlefield.

Yes, payment is required for private bookings. This helps secure your spot and prepare for your tactical adventure.

Bookings cancelled less than 7 days in advance will receive a 50% refund. Cancellations made within 72 hours of the event are non-refundable.

You may reschedule your booking up to 7 days prior, subject to availability.

• Non-Transferable & Not for Sale This voucher is complimentary and not redeemable for cash, exchange, or resale. It must not be sold or transferred without written consent.

• Validity Valid dates are stated on the voucher. Expired vouchers will not be accepted.

• Redemption & Booking Voucher is valid for one use only per customer and must be booked in advance, subject to availability. Voucher code must be provided when booking.

• Lost or Damaged Vouchers Lost, stolen, or damaged vouchers will not be replaced.

• Cancellation Standard First Strike Laser Tag cancellation policy applies.

• General We reserve the right to refuse or cancel a voucher if fraud or misuse is suspected.